Shipping Policy

FREE Shipping (within Malaysia)

Domestic Location 

Purchase Amount

FREE Shipping

Malaysia (West & East Malaysia)

RM160

 FREE 


For orders below RM160, shipping fees will charged at a FLAT Rate 
- West Malaysia :  Flate Rate of RM8.00                                     
- East Malaysia (Sabah & Sarawak) : Flate Rate of RM16.00   

 

Reminder: It is the buyer responsibility to be available to receive the parcel during the time of delivery. Delivery will be make during standard Working Day & Business Hours (Mon-Fri, 9am-6pm). Kindly provide address that YOU are available during these time (Eg. Working Place or Office address) to accept and signed for receipts, as we are not liable for any delay of the delivery cause by the addresee not available during the delivery. Poslaju DO NOT call before delivery, should you have any enquiry please contact POSLAJU at 1300-300-300, or track your parcel status via http://www.poslaju.com.my/track-trace/

Please note that you may be required to collect your package at Poslaju Centre in case delivery can not be made beacuse you were not available at the delivery address or invalid of addresses. If parcel bounce back to us, due to no collection or unsuccessful delivery, customer are required to pay another shipping cost for re-delivery.  We are not liable for any delays caused by events beyond its control. You may also contact us at enquiry@myfamediva.com, if you have not received your order within 7 business days, we would try our very best to assist you further. 

 

International Shipping 
We are committed in processing your order on the next business working days upon successful payment confirmation.

Using EMS - Within 7 working days *may be varies in countries. Get estimation quotes upon checkout, and now we are offering FREE EXPRESS Shipping to Singapore

Countries

Purchase Amount

EXPRESS Shipping

Singapore

Above RM350

 FREE 


Do get in touch with us, if your countries were not listed in the shipping option, enquiry@myfamediva.com 

We are not responsible for any delays caused by events beyond our control, as it involves with multiple transit stations and also cross-countries couriers.  We are not taking any responsibility for any delay of the parcel delivery due to invalid address provided. Should you need any assistance, please contact us at enquiry@myfamediva.com , we would try our very best to assist you further.